From Margaret Everton on June 15, 2010 in Seattle
Are new windows at the top of your remodeling to-do list? If you arent fully aware of your rights as a consumer or the window companies’ responsibilities, then you may want to take note of these tips from Seattles Attorney General Rob McKenna before making a significant purchase.
#1One bid is never enough.
Make sure you have three bids from three different companies before making your final decision. The bids should be itemized to show the cost of each window (minus installation). If a company doesnt want to provide you with an itemized list, pack up and move on to the next. There is no reason they shouldnt.
#2Avoid same-day scams.
Some companies try to entice consumers with a same-day discount to discourage shopping around. Dont fall for this trap. Any reputable company wont try to stop you from doing your research.
#3Know your rights.
Consumers have a right under state law to cancel any in-home sales within three business days of purchase. If a company tries to convince you otherwise, or requests that you waive this right, they are actually breaking the law.
#4Dont believe everything you hear.
While replacement windows may help you save on energy costs in the long run, they wont pay for themselves in a matter of months like some companies claim. If theres no evidence for the results promised, then take everything with a grain of salt.
Keep these pointers in mind, and your window-buying experience will undoubtedly be much more pleasant. Happy shopping.