Russell Kraus still abides by the age-old saying, "The customer is always right." With a 25-year history in the remodeling business, his motto has proven successful. His company, Rusnic Kraus Construction, performs residential and commercial projects, including room additions, kitchens, and baths. This can range from small jobs, such as window and door installation, to bigger tear downs and rebuilding. In the process, a strong background in concrete and a professional attitude help Kraus get things done - the right way.
Kraus's industry roots are solid. He started off with 10 years of work as a union carpenter. Since opening Rusnic Kraus Construction, he's kept a level head that homeowners appreciate. "I don't expect to get rich. I expect to keep my bills paid and my employees employed, and I have. I haven't laid anybody off in 25 years."
From the moment he begins a project, Kraus keeps the homeowners' considerations in mind. "I let the customers know that we work for them, and everybody that walks on the job works for them. If a request falls within the contract, the homeowner is the boss." You really couldn't get more straightforward than that. This sense of clarity and integrity is something homeowners look for.
Kraus also mentions keeping his work areas clean and sealed from dust. He understands how much of a disruption remodeling can be, and because of this, homeowners tend to feel comfortable with Kraus and his team. Kraus says, "We try to be as congenial as possible because we are essentially living with the homeowner from 7 a.m. to 3:30 in afternoon."
In addition, Kraus makes an effort to keep homeowner expectations realistic. "TV programs like 'Extreme Home Makeover' are a big trend, but they don't show the realistic side. You can't just walk into town and build a building. People don't understand the time required to pull plans and get permits." With Rusnic Kraus as your remodeling contractor, there will be nothing left to read between the lines. Because when it comes to your home, nothing should be a mystery! You deserve a contractor like Kraus, who is skilled in his trade and abides by integrity.
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