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K B Construction

At KB Construction, customer satisfaction combined with the highest quality craftsmanship are the number one priorities. Servicing homeowners in Alameda County, Contra Costa County, Benicia, Vallejo, and Solano, California since 2006, KB Construction specializes in efficient, high-quality work that surpasses client expectations.

Owner Bill Carmichael has been immersed in the remodeling craft since he was 15 years old. He has 22 years of experience in the industry, with 12 of those years spent as a custom builder on both commercial and residential projects. His partner, Kris Carmichael, is an interior designer, offering personal design services to every KB Construction client. In 2004, Bill and Kris were part of the team that built the home for Jervye Sears in Martinez, CA on ABC's Extreme Home Makeover.

KB Construction is unique, standing out from its competitors in detailwork and service. The company focuses on one project at a time, and every client gets individual, undivided attention directly from the company owner, who is on the job site every day. Kris says, "Bill is a perfectionist. We treat every client's home like our own home. Clients love this."

Because all of KB Construction's work is done in-house, homeowners benefit from one-on-one consultations as well as competitive pricing. Homeowners also get the advantage of having their work expedited with speed and efficiency. Bathroom remodels are typically completed in 5 to7 days, kitchens in 2 weeks. This individual project attention guarantees every client's project is completed in the time frame promised by KB Construction.

In addition to including professional design services in the KB Construction experience, the Carmichaels spoil homeowners with services that make remodeling enjoyable and stress-free. Kris says, "We offer personal design service, but also personal shopping, for granite, countertops, cabinetry, fixtures, you name it. I literally pick them up, supply all the materials at wholesale contactor costs, and take them out to lunch. We specialize in a stress-free remodeling. We wrap our arms around the whole project." In return for the 24/7 customer service, office support, personal shopping, and interior design services, KB Construction does not charge an extra premium. "It's a value-added service. We're invested in our clients."

As a result, KB Construction has never had a complaint or a single dissatisfied customer.

President Bill Carmichael adds that homeowners with a wide range of budgets can find the service they need with KB Construction. "We work with any homeowner within their budget. We envision something for them and tell them what we can do for that price. We give every client discounted contractor pricing on all materials. We review every contract with our clients personally in detail to ensure they understand every phase of their project from start to finish. KB Constructions contracts are very detailed to eliminate all the guess work. We always stand behind our work."

Because clients are fully aware of the process every step of the way, Bill and Kris do not get the complaints other contractors may be accustomed to. Questions are addressed immediately, and KB Construction works meticulously to meet or beat the schedule.

At the end of the day, the Carmichaels enjoy taking homeowners' visions and dreams and making them a reality. "When a client shows us a picture from a cabinetry book and says, 'I want that kitchen,' we give them that kitchen." The Carmichael's find there is no greater accomplishment and feeling than to look back at end of the day or project and see that what they have created has made their clients dreams a reality. "Our favorite part of a project is seeing the huge smile on our clients face when they say to us, 'It's gorgeous and exactly what we wanted.'"

"I think it's the best when you know your client is totally satisfied," Kris says. "We are what you call long-haul people. A lot of contractors are in there to make quick money; we want them to call us on their next project and the project after that. We want them to feel confident and refer us to friends, family, neighbors, and co-workers. That's why we are already on phase 5 of construction for many of our clients.