About Us | Examples of Our Work
Artie Martino's company, Dream House Windows, has been around since 1980, successfully serving customers in New Jersey, Eastern Pennsylvania, Southern New York, Delaware, and Maryland for close to three decades.
"We're a family-owned company that has grown into a very healthy window and siding company," Artie says. "We're not the biggest or the smallest; we're a medium company doing very good business."
Customers looking to install replacement windows, vinyl siding for the exterior of the home, or brand new entry doors can turn to Dream House Windows to have the work done right – the first time. "We manufacture all of our products and use our own installers, never contracting the services out. We offer a full, 100 percent guarantee on all products and we're very customer service oriented" Artie says.
Dream House Windows understands that customers want to make sure they're getting a good product at a fair price. That's why a representative will educate customers on their options, covering products available outside of Dream House as well as those sold in-house. "We want them to make an educated decision."
At the end of the process, Dream House Windows conducts a phone audit to ensure that the customer is 100 percent satisfied. "Before the installation crews leave, the phone call with the customer ensures that the job is cleaned up and completed to satisfaction. We want to be sure the customers are happy with the job and the installation we provide." In addition, Dream House Windows offers a 24-hour customer service line, where homeowners can speak with a live body, not a machine, at any point they need to.
It's no wonder Dream House Windows has the reputation for establishing long-term relationships with homeowners. According to Artie, this is the best part of the business, as well as seeing an excellent finished product.
We would like your feedback. Please rate this contractor: